Size, Fit & Color Policy

Choosing the Right Size

1. Take your measurements following our [Size Chart & Measuring Guide] — do not order by the size you wear in other brands; formalwear sizing differs between designers and countries.

2. If your measurements fall between two sizes, order by your largest measurement. Each dress is tailored with standard seam allowance so the other areas can be adjusted locally.

3. If your measurements fall outside the standard chart or differ by more than one size between bust, waist, and hips, choose Custom Size.

4. Hollow-to-floor and height determine the length. Stand barefoot when measuring; tell us your planned heel height and we add 5 cm / 2 in to floor-length styles and trains.

How Formalwear Should Fit

Formal dresses are structured garments. They are designed to fit closely at the bust and waist and should remain comfortable when sitting and dancing. A small amount of ease is intentional. Differences between the dress and your body within approximately 1 inch / 2.5 cm are normally resolved by a local tailor using the seam allowance and are not considered defects.

Color Accuracy

· Product photos are shot in-house under professional studio lighting and are color-graded to match the actual fabric as closely as possible.

· Screens differ: brightness, color temperature, and device settings can make a shade look slightly lighter, darker, or warmer.

· Fabric also changes color perception — satin reflects light (appearing lighter in highlights), while lace and tulle absorb it. The same color name across fabrics is matched by dye standard, but it will not look identical.

· We are unable to accept returns based solely on subjective color preference or screen-to-fabric differences. If an exact color matters, order a free fabric swatch (a flat $30 shipping fee applies; see our Fabric Swatches page).

Color Names vs. Dye Lots

Color names describe a color family (for example, Emerald, Sage, Burgundy, Champagne). Slight variations between dye lots are normal in the textile industry and are not defects.

Alterations

Local alterations (hemming, taking in seams, adding bust cups) are common and expected for formal events. We finish garments with seam allowance to support them. Alteration costs are the customer's responsibility unless the dress was made incorrectly against confirmed custom measurements.